Careers at ResolvedCX
Work from home, with a team behind you.
We hire Customer Support Coordinators across the Philippines to support well-known US brands. Shifts run overnight in Manila, during US business hours.
What we offer
Why people stay.
Many of our coordinators have been with us for years.
Competitive pay
With performance bonuses on top of your base pay.
Fully paid training
Learn our support standards and common tools like Zendesk and Shopify before you start on a client.
Room to grow
Move into Tier 2, team lead and management roles.
A real team
A team lead who has your back, and optional in-person events with hundreds of coworkers.
Life at ResolvedCX
A team that likes working together.
We bring everyone together in person, and it shows in how long people stay.
What we look for
Is this role for you?
You don't need to know our clients' products. We'll train you.
Requirements
- At least one year of customer service experience
- Experience with Zendesk or a similar helpdesk (Gorgias, Freshdesk, Intercom). Shopify is a plus
- Strong written and spoken English across email, chat and phone
- A reliable home setup (a dual-monitor setup helps)
- Real empathy for customers and an eye for detail
To apply, email your resume to careers@resolvedcx.com. ResolvedCX never charges applicants fees and only contacts applicants from an @resolvedcx.com address.