Virtual assistants

A dedicated assistant, without the hiring headache.

We recruit, screen and manage full-time remote assistants in the Philippines who work your hours and your way. You get a consistent person who learns your business, and we handle the rest.

What assistants typically handle

  • Calendar and scheduling
  • Inbox triage and follow-ups
  • Research, lists and data entry
  • Travel, vendors and day-to-day admin
  • Reporting and spreadsheet upkeep

How it works

Hired to your profile, managed by us.

Tell us what you need done. We find the right person and stay responsible for them.

Recruited to your brief

We source candidates against the skills and hours you need, using the same screening we use for our support agents.

Screened properly

Written and spoken English, typing and practical exercises before anyone reaches you.

Managed day to day

Your assistant has a ResolvedCX manager behind them, so you are not managing them alone.

Simple billing

Hourly, under a short statement of work, with no long-term commitment.

Who we are

Backed by a team of about 350.

Your assistant is supported by the same managers who run support for our clients.

Portrait of Michael FeinbergMichael FeinbergCEO
Portrait of Ruvel BatuRuvel BatuPhilippines Country Director

FAQ

Common questions.

How does pricing work?

We bill hourly per person under a simple statement of work sized to your needs. You're billed only for hours worked, and you can add or reduce people as your needs change, with no long-term commitment.

Will I work with the same person every day?

Yes. A virtual assistant is dedicated to you, so they learn your preferences, tools and contacts over time.

What hours can you cover?

Our team works overnight shifts in the Philippines, so they're online during US business hours. Tell us the coverage you need and we'll build a schedule around it.

Get started

Let's build your support team.

Tell us about your channels and ticket volume. We'll come back with a proposed team and a plan to have agents trained and live.

Prefer email? Write to Michael Feinberg, our CEO, directly:
michael@resolvedcx.com

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